Frequently Asked Questions

In what ways can Omniqor Damage Restoration help me?


Omniqor Damage Restoration can help you return your home or commercial property to its original state with:
1. Fire Damage Restoration, Repair and Cleanup
2. Water Damage Repair, Cleanup and Restoration
3. Storm Damage Cleanup, Repair and Restoration
4. Cleaning Services

Why should I hire your services instead of another restoration company?


Whether you require restoration of your home after a devastating fire or you need cleanup after a life-changing storm, here are a few reason to choose us:
1. We understand the trauma and stress a natural disaster may cause a family or business owner, as well as the panic that may result after a catastrophic event damaging your property and your livelihood.
2. We’ll use industry-leading techniques and cutting-edge equipment to complete work on time and on budget. In every project we undertake, we endeavor to provide prompt storm damage repair, fire damage restoration, or flood/water damage cleanup so you can return to normal as quickly as possible.
3. We have more than thirty years of experience repairing damages from weather and various disasters. We use the most technologically advanced equipment available in the industry.

What areas does Omniqor Damage Restoration serve?


We proudly offer restoration services in Dallas, Fort Worth and throughout Texas

How do I contact Omniqor Damage Restoration in the event of an emergency?


Omniqor Damage Restoration is located at 675 Town Sq Blvd Ste 200 ing 1A, Garland, TX 75040. For enquiries, please call 214-396-3709 or email us at info@omniqor.com.

What if my emergency is at 3 a.m.?


Aside from normal business hours, Omniqor Damage Restoration is available to serve you and attend to your emergencies 24 hours a day, 7 days a week, 365 days a year.

How fast should I expect a response from Omniqor Damage Restoration?


We respond within one hour.

Should my insurance company see the damage before I call Omniqor Damage Restoration?


To avoid further damage, we advise that you call us as soon as you can. Most insurance policies require that the policy holder protect the property from further damage, so it is very important to contact us without delay so that we may take necessary measures immediately.

Are you licensed and insured?


Yes. We are certified by the Environmental Protection Agency (EPA) and we have an Institute of Inspection Cleaning and Restoration Certification.

How long do your processes take?


This depends on the nature and extent of the water, fire, storm, or other damage. Damage restorations can take just a few days for minor damages to a few months if there has been extensive structural damage.

Should I go ahead and inspect my home and belongings after a fire damage?


No! Doing this yourself may pose health hazards. We advise that you contact a legally licensed inspector who can determine the safety of your home or belongings after it has undergone fire damage.

What will happen to the items left in the home during a fire restoration?


Depending on the items’ condition, we may deem some items safe to be stored in a storage facility. Our technicians will remove such items and store them properly. Other items may have irreparable damage and may be removed.
Omniqor Damage Restoration will work to restore as much as we possibly can from the structure and bring it back to pre-loss condition. For items that can’t be replaced, we will work with the insurance adjustor to provide the best quality replacement for that item.

What causes water damage?


Natural disasters such as hurricanes or thunderstorms cause flooding, pipe bursts, roof leaks, foundation leaks, appliance malfunctions, septic tank overflows, poor drainage and more.

Will my insurance provider pay for the damage caused by a storm?


It depends on the type of damage. If the damage was caused by wind or snow, then your provider should cover every aspect of recovery, including contents restoration and reconstruction. If the damage was caused by flooding, you may have to pay for the expenses yourself.

What do I do if my insurance company refuses to pay for damages?


Contact us. No one should live in a damaged home just because times are tough. Give us a call and we’ll assess the damage and provide a free estimate for cleanup. In many cases, we will be able to work with you to form a payment plan that fits your current budget.

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